Smart Meter IP provides any consumer “free” access to audit, analyze, and monitor monthly electricity charges to identify errors, overcharges, refunds and any other available cost reductions on each electric bill.

Learn more about the purpose of the App below.
AUDIT utilities according to the regulatory requirements in their service territory and according to utility company compliance with customer satisfaction for their services;
EDUCATE end use customers on utility legislation issues and promote their involvement in the regulatory decision-making process of Commissions across the US;
ENSURE utility services are provided in an efficient AND environmentally responsible manner according to the Public Utility Regulatory Policy Act;
FAIRNESS in transactions between utilities and their customers, provided with protection under the law;
TARIFF RELIABILITY ensures sufficient alternatives available to meet the needs of present and future utility customers at reasonable rates and protect the interests and needs of a diverse utility customer base.
In all of the above diverse perspectives, we endeavor to protect all utility customers, with utility transparency and regulatory compliance.
Every utility customer must have direct access to Smart Meter IP that will audit utility bills through regulatory rules, rates, and smart meter actions so that all Members can depend on the availability of affordable, reliable, environmentally sound, and safe services.
Every utility territory in which the Smart Meter IP monitors electric utility bills is governed by the regulatory guidance of the National Association of Regulatory Utility Commissioners. Our goal is that all utility services reflect and balance the needs and expectations of all consumers and utility shareholders.
* Members have knowledge of and access to a variety of utility services.
* Innovation is valued and utility encouraged, as a means to fulfill our Member expectations.
* Technology is state of the art, and makes wise use of utility resources.
* Quality is defined by our Members' utility bill savings results.
To meet this vision we will: Focus on the 'Results' that deliver utility bill savings, to each Member.
The Smart Meter Program Confidential Information Application analyzes utility charges on behalf of each Member. Bills are audited, usage is profiled, errors identified, cost-saving recommendations are implemented, and utility compliance is strictly enforced. The Confidential Information Application then generates the Smart Meter IP required to monitor each Member utility bill on a monthly basis to ensure accurate billing and prevent future overcharges.
Why? Because every smart meter is essential the utility company cash register for charging every item of service on a monthly utility bill. Smart Meter IP guarantees the correct price for every item of services listed monthly on each utility bill.
The Smart Meter Program is absolutely confident that utility charges can and will be reduced, "all" Smart Meter IP is provided on a simple membership contingency fee basis . . . No results, No fee. Refund Guarantee.
Smart Meter IP allows any utility consumer to control, reduce, and maintain the cost of services provided on every utility bill with secured access to all utility company smart meter features and functions, as required by state and federal law. Giving new meaning to the statement 'Power To The People'.
To get an answer to your question contact support@smartmeterprogram.org
Our electrical service usually provides a voltage of 120/240 volts, single-phase, 200 amps. However, we can accommodate special requests for higher voltage, three-phase, and higher amperage.
In case of a power outage, please call our customer service hotline at {phone number} to report the outage. Our technicians will work quickly to restore power as soon as possible.
You can pay your electric bill online through our website, by mail, or in person at one of our payment centers. We accept various forms of payment, including credit card, debit card, and electronic check.
To exchange confidential information submit to legal@smartmeterprogram.org
I/We the Smart Meter IP, hereafter referred to as the Member, subscribe and authorize the Smart Meter Program, hereafter referred to as the App, to perform a detailed audit and a complete regulatory analysis of the factors and procedures used by the Member electric utility supplier to render billings for all of the existing Member electric smart meters and any acquired during this agreement. The App will seek refunds or reductions in the Member electric utility costs. The App analysis, conducted under the following terms and conditions, will cover: All Electric Utility Bills Submitted.
I. UNDERSTANDING: The App will provide each Member with specialized intellectual property and proprietary smart meter technology for a minimum of twenty-four (24) months from this date for proper development and completion of a full term integrated analysis of the Member electric utility usage and billing.
a. The Member hereby appoints the App as the exclusive account agent with full agency authorization for the term of this agreement to act on the Member behalf, regarding all electric smart meter usage recorded and each electric bill rendered.
b. The Member is required to provide utility account access to the App through the authorized Utility Company Login for the initial analysis which will include, if indicated, a search as far back as refunds may be recoverable.
c. The Member is responsible to provide the App with all electric utility bills monthly, as well as any electric usage data, or utility related information or communications the App deems essential, for the term of this agreement. The App will continuously analyze the electric utility account for the term of this agreement, to prevent further overcharges from occurring, and monitor utility billing compliance.
II. IMPLEMENTATION OF RECOMMENDATIONS:
a. No negotiations are currently under way between the Member and the electric utility supplier. The Member is required to notify Program Support immediately by email of any direct communication with the utility company, including all details of the communication.
b. The Member subscription hereby implements any required utility company agreements, including all no-cost billing or contract changes required by the App within twenty-four (24) hours of the first email notification.
c. Recommendations, however, requiring either out-of-pocket cash expenses in excess of $100 or operational changes will be implemented only at the option of the Member.
III. TERMINATION:
a. Provided the Member is not in default hereunder, the Member can terminate this agreement at any time after twenty-four (24) months from this date by notifying Program Support in writing by email.
b. If the Member utility service ceases, and all member fees have been paid, this agreement may be terminated.
IV. RENEWAL:
a. The Member must notify Program Support by email at least ten (10) business days prior to the ending date of this agreement, otherwise its terms will automatically extend successive twelve (12) month periods.
b. The Member will still be required to provide the App authorized access to any utility account information for the services involved and pay the required fees as outlined in said paragraph VI. PAYMENT TERMS below.
V. DEFAULT: Should the Member default in the required obligations as specified herein, any outstanding Smart Meter IP Fee shall become due and payable immediately upon demand by the App. The Member will have 24 hours to cure said default upon written notice by email from Program Support.
VI. PAYMENT TERMS: Verified Utility Bill Avoided Costs are identified by the App as the difference, between electricity usage costs on each new utility bill, and the electricity usage costs that would have occurred on each new utility bill without the App.
a. Each Member understands and agrees to pay a specified one-time activation fee, immediately upon subscribing to the program.
b. Each Member understands and agrees to pay a specified one-time recovery fee of 50% for each utility bill credit or refund, posted and received on each utility bill.
c. Each Member agrees to pay the App, reasonable attorneys' fees, in the event that amounts owed under this agreement are collected by or through attorneys. Utility Bill Avoided Costs that resulted from reduced consumption because of energy efficiency is not included.
d. Each Member agrees to pay a Smart Meter IP Fee of $.01 per kWh recorded by the utility smart meter for the entire duration of this agreement, in return for the Smart Meter IP rendered, in sections I. UNDERSTANDING and VI. PAYMENT TERMS as described above.
VII. I/We mutually agree: Upon fulfillment of this agreement by both parties, if any portion of the one-time activation fee is not fully avoided and retained through the App, the Member will automatically receive a FULL REFUND of the one-time activation fee, guaranteed.
These terms and conditions constitute the entire agreement, and shall be governed by, enforced under, and construed and interpreted in accordance with, the laws of The State of Illinois without reference to conflict of laws principles.
This MUTUAL NON-DISCLOSURE governs the sharing of information by and between, the App and the Member as of Today (the "Effective Date").
Definition of Confidential Information. As used herein, "Confidential Information" shall mean any and all technical and non-technical information related to the regulation of rates and tariffs, measurement, metering, and/or monthly utility billing associated with the cost of utility usage or consumption through any Regulated Utility Company or Retail Electric Service Provider provided by the App to the Member, including but not limited to any:
Identification of Confidential Information. If the Confidential Information is embodied in tangible material (including without limitation, software, hardware, drawings, graphs, charts, disks, tapes, prototypes and samples), it shall be labeled as "Confidential" or bear a similar legend. If the Confidential Information is disclosed orally or visually, it shall be identified as such at the time of disclosure.
Handling of Confidential Information. Each party knowingly agrees that at all times and notwithstanding any termination or expiration of this Agreement it will hold in strict confidence and not disclose to any third party Confidential Information of the other, except as approved in writing by the other party to this Agreement, and will use the Confidential Information for no purpose other than validation and verification of the measurement, metering, and/or monthly utility billing associated with the cost of utility usage or consumption through any Regulated Utility Company or Retail Electric Service Provider provided by the App to the Member, or the other party to this Agreement. Each party shall only permit access to Confidential Information of the other party to those of its employees or authorized representatives having a need to know and who have signed confidentiality agreements or are otherwise bound by confidentiality obligations at least as restrictive as those contained herein.
Terms and Termination. This Agreement shall terminate four (4) year(s) after the Effective Date. The Recipient's obligations under this Agreement shall survive termination of the Agreement between the parties and shall be binding upon the Recipient's heirs, successors and assigns indefinitely. Upon termination or expiration of the Agreement, or upon written request of the other party, each party shall promptly return to the other all documents and other tangible materials representing the other's Confidential Information and all copies thereof.
Warranties. Each party represents and warrants to the other party that (i) it has the requisite corporate authority to enter into and perform this Agreement, (ii) this Agreement constitutes its legally binding obligation, enforceable in accordance with its terms, and (iii) its execution and performance under this Agreement, including its disclosure of Confidential Information to the Recipient, will not result in a breach of any obligation to any third party or infringe or otherwise violate any third party's rights.
No Export. Neither party shall export, directly or indirectly, any technical data acquired from the other pursuant to this Agreement or any product utilizing any such data to any country for which the U.S. Government or any agency thereof at the time of export requires an export license or other governmental approval without first obtaining such license or approval.
No Reverse Engineering. Each of the parties agrees that the software programs of the other party contain valuable confidential information and each party agrees it will not modify, reverse engineer, decompile, create other works from, or disassemble any software programs contained in the Confidential Information of the other party without the prior written consent of the other party.
No Grant of Rights. The parties recognize and agree that nothing contained in this Agreement shall be construed as granting any property rights, by license or otherwise, to any Confidential Information of the other party disclosed pursuant to this Agreement, or to any invention or any patent, copyright, trademark, or other intellectual property right that has issued or that may issue, based on such Confidential Information. Neither party shall make, have made, use or sell for any purpose any product or other item using, incorporating or derived from any Confidential Information of the other party.
Equitable Remedies. Recipient acknowledges that Recipient's breach of this Agreement may cause irreparable harm to Discloser for which Discloser is entitled to seek injunctive or other equitable relief as well as monetary damages.
Miscellaneous. Neither party shall transfer or assign this Agreement to any other person or entity, whether by operation of law or otherwise, without the prior written consent of the other. Any such attempted assignment shall be void and of no effect. This Agreement shall be governed by, enforced under, and construed and interpreted in accordance with, the laws of The State of Illinois without reference to conflict of laws principles. Each party agrees consent to venue and personal jurisdiction in Sangamon County, City of Springfield, and the State of Illinois. If any provision of this Agreement is found by a proper authority to be unenforceable or invalid such unenforceability or invalidity shall not render this Agreement unenforceable or invalid as a whole and in such event, such provision shall be changed and interpreted so as to best accomplish the objectives of such un-enforceable or invalid provision within the limits of applicable law. Neither party will assign or transfer any rights or obligations under this Agreement, including by operation of law, without the prior written consent of the other party. This Agreement is the complete and exclusive agreement regarding the disclosure of Confidential Information between the parties, and replaces any prior oral or written communications between the parties regarding Confidential Information.
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